Shipping policy

Thank you for shopping at Zeekomart! Below are the terms and conditions that constitute our Shipping Policy.

Processing Time

 * All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

 * You will receive a follow-up notification with tracking details once your order has shipped.

Shipping Rates & Delivery Estimates

We offer Standard Shipping on all orders:

 * Orders under 400: Standard Shipping (5–8 business days) | 199

 * Orders 400 and above: Standard Shipping (5–8 business days) | FREE

Note: Estimated delivery times are approximations and may vary depending on carrier transit times or seasonal volume.

How to Check Order Status

When your order ships, you will receive an email notification containing a tracking number. Please allow up to 24–48 hours for tracking information to update in the carrier system.

Damages & Order Issues

If your package arrives damaged or fails to arrive, please contact our support team immediately at zeekomart.official@gmail.com with your order number and photos of the condition. We will resolve the issue promptly.

Questions?

For any additional questions regarding shipping, please reach out to us at zeekomart.official@gmail.com.